Noodles and Company 4+

Happy customer!

I have gotten Noodles & Co before and they were actually pretty good so I decided to have them again for dinner tonight since it’s been bout 8/9 months since I had it last and let me tell ya… IT WAS FREAKING DELICIOUS!! It was great the first time I tried it but somehow it was even better tonight! I was really blown away at how much I enjoyed the Pesto noodles. Hands down my most favorite noodle dish I have had in a very long time! The name “Cory” was written on the bottom of my ticket that was taped to my bag so I’m assuming he’s the one how made my dish tonight. So I really want to shout him out and praise him for making some delicious food for me tonight! I hope he will see this or even better, his supervisor and/or boss so that he can get praise from them on this order!! Thank you so much for a delicious meal tonight Cory! Very grateful and appreciative of you! I will definitely be returning again soon! 10/10! 👌🏻

Lost points

I have been going to the local Noodles at least one time a week on average for the last year. Yesterday I had almost 1200 points, as I redeem them regularly. I went to place an order to deliver to me at the hospital because I had a 16 hour shift., and can’t leave the hospital. Weekend hospital food will kill you. However, before I was able to place my order the app said I needed to upgrade to the new app. So I did. Then I went to place my order. However every single one of my points was gone. Today more than 24 hours later they are still gone they have not been replaced. I called my local noodles and they said they have nothing to do with this it Has to do with IT and corporate and they could not help me. Why can’t they just make an app that works? And doesn’t lose your points when you upgrade? This may be time to rethink things. I can’t be the only one who’s had this problem with the new upgrade. And I wonder how many people have noticed their loss of points. I’ve turned off the phone restarted it, still zero points. Can someone please assist and help restore my points?
Thank you!

Developer Response ,

Hi There, We are so sorry for the trouble you are having with your points. We would like to connect offline to gather additional information and provide further assistance. When you have a moment please reach out to us at rewards@noodles.com with the email address listed on your rewards account and a brief description of the issue you are experiencing.

Infinite loop of asking for my birthday

The app keeps getting stuck when I open it on this section about my birthday. It asks for my birthday and favorite store to visit. I put it in, accept the terms, hit complete and it loads and stays on the same exact page. And no matter how many times I do put in the correct information it keeps doing this, even if I close and restart the app.

There is no way to skip this, or move past it. I essentially cannot access the app because of this barrier. I have ended up having to delete and reinstall this app multiple times to get it to stop loading with this section at least for a bit. But eventually, it goes right back to doing it again. Thus forcing me to repeat the cycle over and over.

This is clearly a glitch in the programming and it would be great if it were fixed with an update.

Developer Response ,

Hi Dantethedark - we regret the issue you are experiencing. We’re investigating a fix for this immediately and will let you know when one is available. Thank you for helping keep the Noodles app awesome!