MyCardWallet‪.‬ 4+

I couldn’t manually enter my card details to put into my Apple wallet but this app was able to do it for me. Took a few extra minutes but extremely helpful as I prefer Apple Pay

Hello,

Thank you for your 5-star review! We're glad to hear that our app was able to assist you in adding your card to Apple Wallet. Your feedback is greatly appreciated, and we're always striving to enhance our services for a seamless experience. If you ever have any questions or need further assistance, please don’t hesitate to reach out.

Warm Regards,
Josh R.
Blackhawknetwork.com

This app was obviously created to separate people from their money. I got a settlement from Equifax and they elected to use this app to deliver it. When I log into the website I can see the money and an option to “add to wallet”. When you click on it, it forces you to download the app. But the app on my phone doesn’t show the money that I see online, rendering the app since there is no way to spend the money. This company has set up a $1 fee per month fee, so obviously their tactic is to frustrate people so much that they give up trying to get to their money. And they just get to keep it. It’s makes sense why Equifax would choose to use such a shady company to deliver their payouts. They probably know that of the millions in payouts that they have to deliver, most of them will never be cashed out and they can just keep them money. SHAME.

Hello there,

Thank you for sharing your feedback. We'd like the chance to look into this further—please reach out to us at customerservice@bhnetwork.com so we can assist. If your card supports it, you can also spend it in-store anywhere that accepts contactless Visa or Mastercard.

Regards,
Maurice V.
Customer Service Team
www.blackhawknetwork.com

I purchase 4 cards, three worked ok through the app but one didn’t. I kept getting errors, card cannot be loaded, card already in wallet, card has $0. Called customer support, hard to do. The verified that I had $$ on the card, followed their instructions and still received error. Called again, my issue was escalated to another department. Received an email, case closed!?! That’s what the email said. Scrolled down, followed their instructions and still, received errors. I emailed them back days ago and still no reply. My phone is updated, I deleted and re-added the app, restarted my phone and more. I have $200 in limbo, for a disabled, senior with limited income, that’s a big deal. I do have a case number.

Hello there,

We’re sorry to hear about your experience. Please reach out to our support team at customerservice@bhnetwork.com with your case number, and we’ll be happy to help. You can also use your card in-store at any retailer that accepts Visa & Mastercard via contactless payment.

Regards,
Maurice V.
Customer Service Team
www.blackhawknetwork.com