Dion's 4+

There are reviews from several years ago that complain about the same things that are still annoyances today. The developer responses always say “we will look into it”, but nothing ever changes. The app still logs you out every time you want to use it, and it doesn’t recognize the password field as a password field, so you can’t autofill the password using Apple’s password app. This is because the app hasn’t been updated for years, and so it doesn’t use the latest features that Apple offers to developers to make users’ lives easier. And I understand that not every company wants to use Apple Pay, but making users enter credit card information every time is so annoying. These are easy fixes that Dion’s has been aware of for several years. What it boils down to is that Dion’s doesn’t want to pay a developer to improve their app. So their responses to all of these reviews don’t mean anything. They obviously don’t care if their app is user friendly or not.

Hello, I completely understand your frustration and would love to help address the concerns you mentioned above. Can you please email me at mrivera@dions.com to discuss this further? Thanks, -Madi

There are no additional features on this app that you can’t just do from the web browser. You download this app hoping to find some thing like easy way to edit payment history or seeing how busy a specific location is for pick up orders, but no. All your old cards that have expired no way to delete them or remove them they’re just there. When you live between two different locations and you want to see how busy one is versus the other for pick up orders there’s no easy way to see that either you have to change locations .Save the memory space and just order from the web browser.

Hello! I am sorry to hear you are having a hard time using our app. I would love to walk you through how to delete old cards from your app. Please give me a call at 505-858-1010, which is our Home Office number so I can further assist you. I will also be sure to share your feedback regarding displaying multiple wait times with our Operations Team for consideration. Thank you! -Madi

I was told that Dion’s had a mobile app and checked it out. It’s good overall but could use some improvements that would make it more pleasant and easier to use.

I enjoy ordering a Kansas City sub (which is essentially the pizza in sub form) but I cannot fully customize a sub order like I would like to. Even when I select Pastrami and Provolone I cannot change the base meat to chicken instead of Provolone. I would greatly appreciate having the option to fully customize a sub like I can with pizza so I can have choose which base meat and lettuce I’d like to use.

Gotta say it’s nice seeing Dion’s trying to be more accessible! I hope to see more great things.

Hi,

Thank you for the feedback, we appreciate it! We're working hard to make your Dion's ordering experience as good as possible and we'll take your feedback into consideration for future improvement.